Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Sam Boal/Photocall Ireland

Ulster Bank says it has resolved the glitch which meant many of its customers didn't get their wages

The bank said today it had fixed the problem and that all outstanding credits had been processed.

LAST UPDATE | 25 Oct 2019

ULSTER BANK HAS confirmed that it is investigating why a number of its customers did not receive their salaries and other payments into their accounts today. 

The bank said it was “experiencing delays applying credits to some customers’ accounts, which we’re working to fix urgently”.

Shortly after 2pm this afternoon, the bank said it had fixed the problem and that all outstanding credits had been processed. 

A spokesman said: “We can now confirm that all delayed credits have been processed to our ROI customer’s accounts. Our sincere apologies for the inconvenience this may have caused you. If you need further help private message us or message us securely in our app.”

Customers can access Ulster Bank’s emergency phoneline on 1850 424 365 from the South and 00 353 1804 7475 from the North.”

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Author
Garreth MacNamee
View 31 comments
Close
31 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Submit a report
    Please help us understand how this comment violates our community guidelines.
    Thank you for the feedback
    Your feedback has been sent to our team for review.

    Leave a commentcancel

     
    JournalTv
    News in 60 seconds